OBiTALK Community

Region Specific Technical / Service Provider Support => North America - Including Google Voice, Skype, etc. => Topic started by: chmedly on January 11, 2014, 03:31:02 PM

Title: how do I setup anveo with 2 different obi devices?
Post by: chmedly on January 11, 2014, 03:31:02 PM
I have 2 numbers on my Anveo account and I want to set it up so one number works at one location and the other number at a different location.  But, it seems that there is only one set of anveo credentials... Am I understanding this incorrectly?
Title: Re: how do I setup anveo with 2 different obi devices?
Post by: sdb- on January 11, 2014, 10:11:11 PM
Yes, you are correct.

However you can have a 'sub account'.  I believe one such is included with the basic (free) subscription.
Title: Re: how do I setup anveo with 2 different obi devices?
Post by: chmedly on January 16, 2014, 06:36:50 AM
Aha!  Sub-account.  It took awhile to find the link for where to set it up but I got it working.  Both numbers are in the root level account so I just have one of the numbers sent directly to the sip of the sub-account.  That means I have to figure out how to transfer a number from the root to the sub-account if I want all the fancy routing options. But I might not ever need that. 
Thanks for the help! 
Title: Re: how do I setup anveo with 2 different obi devices?
Post by: chmedly on January 17, 2014, 01:30:42 PM
Whoops.  I have edited this post. 

I had a problem but found it was a mistake on my end and the system needed time to get restabilized. Btw, it seems that anveo will work with UDP even though their info shows to use TCP.  
Title: Re: how do I setup anveo with 2 different obi devices?
Post by: chmedly on February 08, 2014, 08:37:54 PM
I'm back again.  Now that I've had this going for a few weeks it appears that Anveo is charging me a penny or so for incoming calls that aren't even answered.  I'm wondering if this is because the Anveo call routing system is handling the call (to determine if it's a fax or not) and that constitutes an answered call?  The problem is that this number does get some robo calls and I absolutely hate the idea that I actually have to pay something for that terrible pestilence on our society.