OBiTALK Community

General Support => Day-to-Day Use => Topic started by: DSRS on January 22, 2014, 09:01:34 PM

Title: OBI110 / GV Silence
Post by: DSRS on January 22, 2014, 09:01:34 PM
Hello,

I have been using OBI Talk (110) with GV for close to 2 years now. For the past few months we are noticing a strange problem. This happens for both incoming and outgoing calls.

The connection goes silent for a few seconds. I cannot hear anything from the calling party. Then it comes back on after a few seconds silence. It goes off again after a few seconds. This continues. The silence interruptions last almost up to 5-10 seconds. Never more than that.

I have optimum for internet. Recently they changed the router and I have been having problem since then. They did test the network and say there is no packet loss or anything.

Can someone help please.

Thank you
DS
Title: Re: OBI110 / GV Silence
Post by: AndrewPaullin on January 13, 2015, 09:42:21 PM
We also experience silence during calls, as you describe. Please let me know if you have found a solution.
Thanks!
Andy
Title: Re: OBI110 / GV Silence
Post by: gundan on January 16, 2015, 01:40:16 PM
I am with optimum too and I am running into the same problem, does anybody have any thoughts on this?