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OBiTALK Community

General Support => Installation and Set-Up (Devices) => Topic started by: nils on January 30, 2014, 11:02:00 PM

Title: OBI202 SP4 not ringing
Post by: nils on January 30, 2014, 11:02:00 PM
I have an OBI202 configure with 3 different GV numbers on SP1, SP3 and SP4
SP2 is set up for E911
I can call out on all three numbers using **,
but only SP1 and SP3 rings the phone attached.

Is the a configuration problem in the OBI, or is it more likely a GV problem?
Title: Re: OBI202 SP4 not ringing
Post by: drgeoff on January 31, 2014, 04:41:55 AM
You could try temporarily swapping over the GV numbers on SP1 and SP4 and see which still ring.  That might give some hints.
Title: Re: OBI202 SP4 not ringing
Post by: MikeHObi on January 31, 2014, 06:32:11 AM
GV will only ring that extension if google chat is enabled for the account that has that google voice number and chat is set to have calls forwarded to it.
Title: Re: OBI202 SP4 not ringing
Post by: nils on January 31, 2014, 08:53:56 AM
Yes I bet that is it, but I cant for life of me figure out where that setting is

Is it under GV or Gmail?
Title: Re: OBI202 SP4 not ringing
Post by: gderf on January 31, 2014, 09:33:20 AM
In GV, click on your phone number.
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