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OBiTALK Community

General Support => Installation and Set-Up (Devices) => Topic started by: mrjoli021 on March 04, 2014, 06:19:05 AM

Title: Obihai 202 wont register
Post by: mrjoli021 on March 04, 2014, 06:19:05 AM
I have an Obihai 202 and I am having problems registering it to my SIP provider.  I keep getting "Register Failed: 401 Unauthorized".  I am able to make outbound calls to my provider, but no incomming.  If I keep on refreshing the ObiTalk SIP setup page and eventually it registers, but when I unplug it or make any changes I get the same issue again.  Sometimes it will register after several save attempts, but sometimes I have to click save and refresh more than 10 times before it will register. 

Through this process I am able to make outbound calls, but not recieve any calls.

Any suggestion on getting the ATA to register all the time?
Title: Re: Obihai 202 wont register
Post by: gderf on March 04, 2014, 08:12:38 AM
Do you have SIP ALG capability in your router? If so disable it.
Title: Re: Obihai 202 wont register
Post by: mrjoli021 on March 04, 2014, 07:23:14 PM
I am using ATT Uverse and from what I read in another forum the ATT router has ALG on by default and cant be turned off.

Is there an alternative solution besides switching ISP's?
Title: Re: Obihai 202 wont register
Post by: gderf on March 04, 2014, 07:42:53 PM
Can you get the ATT router put into bridge mode and use another router?
Title: Re: Obihai 202 wont register
Post by: mrjoli021 on March 04, 2014, 08:11:19 PM
Right now I cant do this, but I added the router to the DMZ and still wont register. I will take it with me tomorrow to a different location and see if it will register.

Thanks
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