Text only | Text with Images

OBiTALK Community

General Support => New to Using the OBi / VoIP => Topic started by: Avatar on March 08, 2014, 11:59:31 AM

Title: OBI202 2 lines incoming to ring one set of phone.
Post by: Avatar on March 08, 2014, 11:59:31 AM
Calling the expert out there. As the title suggested, I have two numbers setup for SP1 and SP2 and a set of cordless phones. Wondering how to set the OBI202 so that incoming calls from SP1 or SP2 will both go to the same phone. Thanks in advance.
Title: Re: OBI202 2 lines incoming to ring one set of phone.
Post by: dircom on March 08, 2014, 12:05:52 PM
do you use Obitalk to manage?
if so the settings are there to set which lines ring which Phone (1) or Phone (2)
Title: Re: OBI202 2 lines incoming to ring one set of phone.
Post by: Avatar on March 08, 2014, 12:41:41 PM
No.  I manage through the browser.  Any settings related to that?  Thanks.
Title: Re: OBI202 2 lines incoming to ring one set of phone.
Post by: drgeoff on March 08, 2014, 04:42:03 PM
You don't need to do anything.  The default setting is that all incoming calls (SP1, SP2 and Obitalk) are directed only to PHONE1.
Title: Re: OBI202 2 lines incoming to ring one set of phone.
Post by: Avatar on March 08, 2014, 05:08:34 PM
Well probably I had changed some settings. Just which setting, if anyone knows, that I have change to get it to work that way.
Title: Re: OBI202 2 lines incoming to ring one set of phone.
Post by: azrobert on March 08, 2014, 09:26:18 PM
Voice Services -> SP1 Service -> X_InboundCallRoute: ph
Voice Services -> SP2 Service -> X_InboundCallRoute: ph
Title: Re: OBI202 2 lines incoming to ring one set of phone.
Post by: Avatar on March 09, 2014, 08:36:17 AM
Just tried that and it worked perfectly. Thanks azrobert.

I actually had the following in the setting for both SP1 and SP2

{(@|@@|@@@|@@@@|@@@@@|@@@@@@):},{(1800xx.|1888xx.):},{ph}

Now I put a colon before ph.

{(@|@@|@@@|@@@@|@@@@@|@@@@@@):},{(1800xx.|1888xx.):},{:ph}

Thanks again.
Title: Re: OBI202 2 lines incoming to ring one set of phone.
Post by: drgeoff on March 09, 2014, 12:38:30 PM
The colon you added is superfluous.
Title: Re: OBI202 2 lines incoming to ring one set of phone.
Post by: Avatar on March 09, 2014, 02:13:52 PM
Oh. Really. But it seems to work that way. May be I'll try it without the colon again. I used to have two phones. One for SP1 and one for SP2 but never ring BOTH.
Text only | Text with Images