OBiTALK Community

General Support => New to Using the OBi / VoIP => Topic started by: Blothar on March 18, 2014, 01:17:40 PM

Title: OBi100, GV, and Cox Cable problem
Post by: Blothar on March 18, 2014, 01:17:40 PM
Before I start, I just want to say I know the GV vehicle is going away May 15th of this year.  But, before I invest time and money in an alternate, i.e. Callcentric, I want to make sure my ISP isn't causing my problem.  So, here goes.  I have successfully set up my OBi100 through Obitalk.  I have successfully set up my Google Voice with a new number that indicates it is connected to my OBi100.  My GV calls are forwarded to Google Chat.  I have successfully made a call to the World Time number from Google Chat's call feature.  My Obi100 is connected directly to a Netgear Router, and at the suggestion of a Google VoIP specialist, I disabled SIP ALG on it.  Here are the symptoms; any outgoing call results in a woman's voice saying "we're sorry, your call was unable to be connected, please try again."  Any incoming call rings seven times and goes directly to GV voicemail. Google has suggested that my ISP, Cox Cable, may be causing my problem by restricting bandwidth or outright blocking VoIP, since they offer their own version of that service. Have you seen anything like this? Do you have any suggestions?
Title: Re: OBi100, GV, and Cox Cable problem
Post by: azrobert on March 18, 2014, 01:24:53 PM
I live in the Phoenix area and use Cox cable without problems.
Title: Re: OBi100, GV, and Cox Cable problem
Post by: azrobert on March 18, 2014, 01:48:35 PM
You can setup your OBi100 with a free tollfree provider and try calling an 800 number.

Service Providers -> ITSP Profile B -> SIP -> ProxyServer:
tf.callwithus.com
Voice Services -> SP2 Service -> AuthUserName : (any userid)
Voice Services -> SP2 Service -> X_RegisterEnable : (unchecked)
Voice Services -> SP2 Service -> X_ServProvProfile : B

Dial **218668677644

This is the tollfree number for Cox Communications.

Title: Re: OBi100, GV, and Cox Cable problem
Post by: Blothar on March 18, 2014, 03:01:24 PM
Thanks azrobert. I, too, live in Phoenix, so I should be able to use VoIP with Cox.  I'll try your suggestion and set up my SP2 with Callwithus.