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Title: Anveo ASP Config Results in Service Not Configured
Post by: swreg on March 20, 2014, 05:45:19 AM

Just signed up for Anveo through Obitalk's Approved Service Providers option. Sign-up was seamless but it results in a "Service Not Configured" status. Reprovisioning does not solve the problem; same error. Has anyone run into this issue or know of a solution? The only thing I can think of is that E911 is not configured on my account since I selected a country other than USA or Canada during signup. Disabling E911 on the SP did not resolve the problem either.

Thanks,
Oliver

Title: Re: Anveo ASP Config Results in Service Not Configured
Post by: swreg on March 20, 2014, 06:05:05 AM

Solved. I had reset the OBi202 multiple times but still received this error. Finally deleted the device from Obitalk and added it again. Anveo provisioning worked after this.

Title: Re: Anveo ASP Config Results in Service Not Configured
Post by: AlanB on March 20, 2014, 09:37:45 AM

Glad you solved it. This problem was also discussed here:
http://www.obitalk.com/forum/index.php?topic=7391.0

OBiTALK Community

General Support => Installation and Set-Up (Devices) => Topic started by: swreg on March 20, 2014, 05:45:19 AM