Print Page - Incoming OBi to OBi call rings both my lines

Title: Incoming OBi to OBi call rings both my lines
Post by: Stars1962 on March 21, 2014, 09:12:27 AM

When I get an incoming call from another OBi device, both my phone1 and phone2 ring.
Since there is a Fax machine on Phone2,it picks up right away and I never get to answer the call on Phone1.

Is there a Speed Dial syntax that can be used on the calling end that specifies only ring Phone1?
like **9xxxxxxxxx,ph1 or something like that?

If not, can the config of the box be modified to only ring Phone1 on incoming Peer-to-Peer calls?

Thanks!

Title: Re: Incoming OBi to OBi call rings both my lines
Post by: drgeoff on March 21, 2014, 11:23:47 AM

Check the entry for InboundCallRoute in the OBiTALK Service settings. If it has an entry containing 'ph2' such as '(ph,ph2)' change it to 'ph'. (All wthout quote marks.)

Title: Re: Incoming OBi to OBi call rings both my lines
Post by: Stars1962 on March 21, 2014, 12:09:46 PM

Thanks, I was just logging in to say I fixed it exactly as you said.

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General Support => Day-to-Day Use => Topic started by: Stars1962 on March 21, 2014, 09:12:27 AM