OBiTALK Community

General Support => Installation and Set-Up (Devices) => Topic started by: HH235 on April 10, 2014, 02:55:49 PM

Title: Soft Phone disappeared from dashboard
Post by: HH235 on April 10, 2014, 02:55:49 PM
My soft phone disappeared from my dashboard.  Does anyone know how to add it back?
Thanks
Title: Re: Soft Phone disappeared from dashboard
Post by: KAura on April 10, 2014, 03:54:50 PM
When your account with the forum is created,
far as I know a "softphone" account is created.

I don't know of any way of deleting it, so...

perhaps you have hidden it using the following:

Edit Profile => Advanced Options =>
View Softphone on Dashboard (unchecked)


p.s. doing this will "add it back".
Title: Re: Soft Phone disappeared from dashboard
Post by: cluckercreek on April 10, 2014, 04:38:17 PM
when you sign into ObiTalk, look in the top right hand corner of the dashboard. It says "Show all". Click that and it will open open and show your softphone.
Title: Re: Soft Phone disappeared from dashboard
Post by: HH235 on April 11, 2014, 04:16:52 PM
Outstanding.  I did the show all and it came back.  thanks. 
I thought i was going crazy!