I've clicked on add and get this:
• Please pick up the telephone handset, and dial **5 7831
• You may hang-up when you hear the automated response.
Trying to connect to your device... (Timeout in 50 seconds)
I dial the number and get an automated response and hang up and wait to connect but no connection to obitalk 100 occurs.
I then get this message
Add an OBi Device
Failed to connect to your device. Please check your device's internet connection:
1. Check to be sure the OBi device's power LED solid green. If the power light (LED) is blinking green, that means the OBi can't get an IP address from your router. Verify the Ethernet cable is securely connected to the OBi and the router. If available check if there is a link light (LED) on the router port where the Ethernet cable connects. If the LED behavior appears to be faulty, try another Ethernet cable.
2. Can you call **9-222-222-222 ? If not, make sure your router's firewall is not blocking traffic from the OBi. Click Here for more.
3. If you are using a Westell / Actiontec router, you MUST disable the firewall. Click Here for more.
click try again to retry or click cancel to return to the device list
I call the number above and get a connection so no firewall problem.
The green LED on the obitalk is lit up.
Does anyone have any suggestions on what I need to do.