One anveo account setup on multiple obi boxes? for example, one obi at work and another at home, both set up with one of the same anveo account ?
It seems there would be no reason why not , but I did it once and the first obi anveo went offline after I setup another obi with same anveo account. I only did this once, so did not do it again to trouble shoot it.
Has someone else done this?
I would like to know too - I asked a similar question and got no response. So here is a bump.
No, especially not with the Obitalk plans which do not allow manual provisioning.
Some voip providers allow multiple registrations on the same account, most do not. It is possible to link two OBi devices together in a "master/slave" relationship. The "master" has the SIP services configured on it, the "slave" receives incoming calls and makes outgoing calls via the "master" OBi. The two are linked by the OBiTALK network, which is free to use by any OBi device.
master OBi 200123456
Assumes that your SIP provider is on sp1.
Voice Services > SP1 Service > X_InboundCallRoute:
{>nnnnnnn:ph,pp(ob200654321)}
"nnnnnnn" is whatever appears in this value (Oleg method):
Voice Services > SP1 Service > SIP Credentials > AuthUserName
Voice Services > OBiTALK Service > InboundCallRoute:
{(200654321)>(xx.):sp1},{200654321:aa},{ph}
slave OBi 200654321
Look in:
Physical Interfaces > PHONE Port > OutboundCallRoute for this rule:
{(Mpli):pli}
Delete it and replace it with this rule:
{(<ob200123456*>(Mpli)):pp}
Voice Services > OBiTALK Service > InboundCallRoute:
ph
If both OBi devices are in the same account, the OBiTALK portal will have put them in each others' Circle of Trust. If so, then delete any settings in both devices here:
Voice Services > OBiTALK Service > InboundCallRoute
and replace with the settings shown above.
EDIT: The slave OBi can be anywhere in the world, so careful thought needs to be given to 911 calls. If you wish the slave OBi to be able to dial 911 via the master OBI, then remove 911 from the slave OBi's Phone Port OutboundCallRoute and put it in its Primary Line DigitMap. If its Primary Line is SP1 Service, then 911 needs to go into Service Providers > ITSP Profile A > General > DigitMap.
c3c3 is correct. You can not setup one Anveo account on multiple OBI boxes.
Quote from: ianobi on May 06, 2014, 02:42:29 AM
Some voip providers allow multiple registrations on the same account, most do not. It is possible to link two OBi devices together in a "master/slave" relationship. The "master" has the SIP services configured on it, the "slave" receives incoming calls and makes outgoing calls via the "master" OBi. The two are linked by the OBiTALK network, which is free to use by any OBi device.
master OBi 200123456
Assumes that your SIP provider is on sp1.
Voice Services > SP1 Service > X_InboundCallRoute:
{>nnnnnnn:ph,pp(ob200654321)}
"nnnnnnn" is whatever appears in this value (Oleg method):
Voice Services > SP1 Service > SIP Credentials > AuthUserName
Voice Services > OBiTALK Service > InboundCallRoute:
{(200654321)>(xx.):sp1},{200654321:aa},{ph}
slave OBi 200654321
Look in:
Physical Interfaces > PHONE Port > OutboundCallRoute for this rule:
{(Mpli):pli}
Delete it and replace it with this rule:
{(<ob200123456*>(Mpli)):pp}
Voice Services > OBiTALK Service > InboundCallRoute:
ph
If both OBi devices are in the same account, the OBiTALK portal will have put them in each others' Circle of Trust. If so, then delete any settings in both devices here:
Voice Services > OBiTALK Service > InboundCallRoute
and replace with the settings shown above.
This is great news. However you are speaking a different language to me here. How exactly does one go about setting up this master slave relationship via the obitalk portal? Or is this something that needs to be done on the device?
Using the OBiTalk portal, you would need to use "Expert mode". The key is to un-tick one box on the right for the item that you want to change, and to then also un-tick the box just to the left of the one you just cleared. Then you make your changes. Click Submit at the bottom if you want your changes to take effect.
Quote from: ianobi on May 06, 2014, 02:42:29 AM
master OBi 200123456
Assumes that your SIP provider is on sp1.
Voice Services > SP1 Service > X_InboundCallRoute:
{>nnnnnnn:ph,pp(ob200654321)}
"nnnnnnn" is whatever appears in this value (Oleg method):
Voice Services > SP1 Service > SIP Credentials > AuthUserName
Voice Services > OBiTALK Service > InboundCallRoute:
{(200654321)>(xx.):sp1},{200654321:aa},{ph}
slave OBi 200654321
Look in:
Physical Interfaces > PHONE Port > OutboundCallRoute for this rule:
{(Mpli):pli}
Delete it and replace it with this rule:
{(<ob200123456*>(Mpli)):pp}
Voice Services > OBiTALK Service > InboundCallRoute:
ph
If both OBi devices are in the same account, the OBiTALK portal will have put them in each others' Circle of Trust. If so, then delete any settings in both devices here:
Voice Services > OBiTALK Service > InboundCallRoute
and replace with the settings shown above.
I am not sure what is meant by ""nnnnnnn" is whatever appears in this value (Oleg method):"
When I go to the configured ObiTalk (Master) Device - Voice Service - SP1 Service - X_InboundCall Route: I get {ph1}.
So where is this nnnnnnn value supposed to be?
The nnnnnnn value is found here:
Voice Services > SP1 Service > SIP Credentials > AuthUserName
It's a method of stopping SIP scanners. However, to keep things simple you could ignore that for now and use:
Voice Services > SP1 Service > X_InboundCallRoute:
{ph,pp(ob200654321)}
This rule means that any incoming calls on sp1 will ring the phone attached to the master OBi and forward the call to the slave OBi where it will ring its phone also. The first to answer will take the call.
Quote from: ianobi on May 06, 2014, 02:42:29 AM
slave OBi 200654321
Look in:
Physical Interfaces > PHONE Port > OutboundCallRoute for this rule:
{(Mpli):pli}
Delete it and replace it with this rule:
{(<ob200123456*>(Mpli)):pp}
Voice Services > OBiTALK Service > InboundCallRoute:
ph
Ok - onto the slave. My slave unit has NO config saved on any of the ports - they are all "Not Configured"
If I got to the Slave - Physical Interfaces > PHONE Port > OutboundCallRoute for this rule:
My existing rule looks like this: "{([1-9]x?*(Mpli)):pp},{(<##:>):li},{(<#:>):ph2},{(<**70:>(Mli)):li},{(<**82:>(Mbt2)):bt2},{(<**81:>(Mbt)):bt},{(<**8:>(Mbt)):bt},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**3:>(Msp3)):sp3},{(<**4:>(Msp4)):sp4},{(<**9:>(Mpp)):pp},{(Mpli):pli}"
Seems much longer than what you have. Do I replace all that with your "{(<ob200123456*>(Mpli)):pp}"
Leave all the rules as they are except the last rule, which is {(Mpli):pli}. Delete {(Mpli):pli} and replace with {(<ob200123456*>(Mpli)):pp}
Remember to replace 200123456 with the actual OBiTALK number of your master OBi. Also where I used 200654321 replace with the actual OBiTALK number of your slave OBi.
You will need to configure a "fake" SIP provider on sp1 of your slave OBi as follows:
Service Providers -> ITSP Profile A -> SIP -> ProxyServer : 127.0.0.1
Voice Services -> SP1 Service -> Enable : (checked)
Voice Services -> SP1 Service -> AuthUserName : 1234
Voice Services -> SP1 Service -> X_RegisterEnable : (unchecked)
Voice Services -> SP1 Service -> X_ServProvProfile : A
Voice Services -> SP1 Service -> CallerIDName : slaveOBi
sp1 will show up on your slave OBi Dashboard as "Registration Not Required".
Now when you dial from the slave OBi anything you dial should route via your master OBi sp1 service.
Quote from: ianobi on May 06, 2014, 11:53:49 AM
Leave all the rules as they are except the last rule, which is {(Mpli):pli}. Delete {(Mpli):pli} and replace with {(<ob200123456*>(Mpli)):pp}
Remember to replace 200123456 with the actual OBiTALK number of your master OBi. Also where I used 200654321 replace with the actual OBiTALK number of your slave OBi.
You will need to configure a "fake" SIP provider on sp1 of your slave OBi as follows:
Service Providers -> ITSP Profile A -> SIP -> ProxyServer : 127.0.0.1
Voice Services -> SP1 Service -> Enable : (checked)
Voice Services -> SP1 Service -> AuthUserName : 1234
Voice Services -> SP1 Service -> X_RegisterEnable : (unchecked)
Voice Services -> SP1 Service -> X_ServProvProfile : A
Voice Services -> SP1 Service -> CallerIDName : slaveOBi
sp1 will show up on your slave OBi Dashboard as "Registration Not Required".
Now when you dial from the slave OBi anything you dial should route via your master OBi sp1 service.
Added each of these line by line - my dashboard still shows up as "Not Configured" for SP1.
Please check that your changed settings are staying set and not being overwritten by the OBiTALK portal.
I need to sign off for today. I'll be back tomorrow.
Wow, I did not expect it to NOT BE able to register with more than one OBi.
Thanks for the idea of master/slave. I would have to think about this to see if this is necessary for my situation.
related question.
Is there a price Anveo Package where SIP info is given and allowed to registered on more than one OBI?
Thanks
Quote from: joefly on May 06, 2014, 01:25:33 PM
Is there a price Anveo Package where SIP info is given and allowed to registered on more than one OBI?
Thanks
The non ObiTalk plans
Quote from: AnveoRep on May 06, 2014, 06:00:27 AM
c3c3 is correct. You can not setup one Anveo account on multiple OBI boxes.
I believe SIP user/password authentication/registration is required for receiving calls on the SIP OBi device. If another SIP device (e.g. Android softphone) registers, then incoming calls will ring the last registered device. Registration happens every 60 seconds, so the two SIP devices will go back and forth. This is not good.
However, for outgoing calls only, we don't need to register every 60 seconds; and there is an option for this in OBi SPx and Android softphones. I tried this successfully once for making outgoing calls. Nevertheless, does Anveo allow any number of outgoing calls from the same or different SIP devices concurrently? On the Free Starter plan? They would just charge per minute on each of those calls -- Right?
Thanks for the correction.
You can create sub-accounts. For each sub-account, you can have a different Obi connect. From within Anveo, you can determine how the phones ring. I believe you can also give each sub-account an extension number that can be used to call between sub-accounts.
I would like to learn more about this master / slave configuration. I have followed all the steps above - but my "slave" unit stills shows "not configured"
Do I need to manually reboot the unit?
Quote from: sailing on May 07, 2014, 04:04:46 AM
You can create sub-accounts. For each sub-account, you can have a different Obi connect. From within Anveo, you can determine how the phones ring. I believe you can also give each sub-account an extension number that can be used to call between sub-accounts.
When creating a sub-account in the USA., Anveo says "E911 address in USA or Canada will be required to make outbound calls." Does this mean I have to pay an additional E911 $0.80/month fee (besides my original account)?
Quote from: JJ97 on May 07, 2014, 10:01:17 AM
Quote from: sailing on May 07, 2014, 04:04:46 AM
You can create sub-accounts. For each sub-account, you can have a different Obi connect. From within Anveo, you can determine how the phones ring. I believe you can also give each sub-account an extension number that can be used to call between sub-accounts.
When creating a sub-account in the USA., Anveo says "E911 address in USA or Canada will be required to make outbound calls." Does this mean I have to pay an additional E911 $0.80/month fee (besides my original account)?
When I try to create sub-accounts in Anveo - I get "access to this feature disabled" - I am assuming sub accounts are not allowed on the obitalk special rate plans?
That is correct. You will need to convert to the standard plan to add sub accounts.
Quote from: AlanB on May 07, 2014, 12:50:49 PM
That is correct. You will need to convert to the standard plan to add sub accounts.
Would converting to a standard account solve these issues?
Two OBi devices connected to the same number?
ONE ACCOUNT at Anveo with 2 different numbers?
Right now I need to have two accounts, and try to do this slave master thing - which is not working.
Yes to the second question. There has been some posts that the first part might not work.
AnveoRep?
jesseasi,
Is your second OBi actually added to your account? This would have been done using the **5 method the same as for your first OBi. Does the second OBi appear on your OBi Dashboard? Can you dial **9222222222 and reach the OBi echo test from the second OBi?
If you make the changes as recommended, then the OBi should reboot itself each time you press the "submit" button. Making changes:
Make changes via the OBi Expert Configuration pages. From your OBi Dashboard, click on your OBi number and follow the prompts to get there. To change a value uncheck both boxes to the right of the value and leave them unchecked. After changing the values on one page, press submit at the bottom of the page and wait a few minutes for the OBi to reboot. Then move on to another page if required.
Quote from: ianobi on May 08, 2014, 12:52:22 AM
jesseasi,
Is your second OBi actually added to your account? This would have been done using the **5 method the same as for your first OBi. Does the second OBi appear on your OBi Dashboard? Can you dial **9222222222 and reach the OBi echo test from the second OBi?
If you make the changes as recommended, then the OBi should reboot itself each time you press the "submit" button. Making changes:
Make changes via the OBi Expert Configuration pages. From your OBi Dashboard, click on your OBi number and follow the prompts to get there. To change a value uncheck both boxes to the right of the value and leave them unchecked. After changing the values on one page, press submit at the bottom of the page and wait a few minutes for the OBi to reboot. Then move on to another page if required.
When I log into my OBi account - my dash board shows BOTH my devices. I have made the recommended changes exactly as you describe.
The only thing that is NOT as you described - after I submit the changes - it quickly moves back to where I can make additional changes - no time to I ever get any message about the device rebooting. Let me try to manually reboot the device and see what happens.
If Anveo doesn't require that your device be registered to make a call, it may be possible to have two Obi's using the same login information as long as the second one does not register. If you have two devices registered using the same login info I don't believe the service provider would be able to know which one to send an incoming call to. Other providers don't seem to have an issue with this temporary two-device setup but I'm not sure about anveo. I use a softphone on my laptop when I travel with the same login info as the Obi but I power down the Obi at home when I leave so it isn't a problem.
*edited* since the second Obi isn't registered it can only be used for outgoing calls. This isn't an issue in my case.
jesseasi,
QuoteThe only thing that is NOT as you described - after I submit the changes - it quickly moves back to where I can make additional changes - no time to I ever get any message about the device rebooting.
This looks normal. You should get a message at the top of the page when the page reappears saying: "Successfully saved OBi Expert config to OBiTALK."
Of course, if you are near the OBi you can see it reboot - red power light will come on. However, if you are remote from the OBi you have to trust it has happened.
If you check the settings you have changed, do they stay changed? On your OBi Dashboard does sp1 still say "not configured"?
Quote from: ianobi on May 08, 2014, 08:06:21 AM
jesseasi,
QuoteThe only thing that is NOT as you described - after I submit the changes - it quickly moves back to where I can make additional changes - no time to I ever get any message about the device rebooting.
This looks normal. You should get a message at the top of the page when the page reappears saying: "Successfully saved OBi Expert config to OBiTALK."
Of course, if you are near the OBi you can see it reboot - red power light will come on. However, if you are remote from the OBi you have to trust it has happened.
If you check the settings you have changed, do they stay changed? On your OBi Dashboard does sp1 still say "not configured"?
I am about 70 miles away from the "slave" obi unit. I have asked someone over there to manually reboot it. But until them - yes - when my backend reloads after making the changes - I can see all the changes there.
Quote from: JJ97 on May 07, 2014, 10:01:17 AM
Quote from: sailing on May 07, 2014, 04:04:46 AM
You can create sub-accounts. For each sub-account, you can have a different Obi connect. From within Anveo, you can determine how the phones ring. I believe you can also give each sub-account an extension number that can be used to call between sub-accounts.
When creating a sub-account in the USA., Anveo says "E911 address in USA or Canada will be required to make outbound calls." Does this mean I have to pay an additional E911 $0.80/month fee (besides my original account)?
I believe you do have to have the additional fee on a sub account. Anveo charges E911 per 911 address on your account regardless of which one is active. Since a sub account automatically gets a 911 address created for it, you likely will see the charge. You may be able to contact them and get it removed if the new number is at the same address.
The setup that worked for jesseasi is here:
http://www.obitalk.com/forum/index.php?topic=8003.msg52185#msg52185