Duplicated post, deleted, sorry! Don't know how to remove the post.
I don't know about the package, but I would check any email you were sent after sign-up to see if there are now different credentials. My thought is that you have a new account, and the balance was transferred from the old account.
Sorry, I don't know why this got posted. It was not finished. I had another post almost the same, that is the right one.