OBiTALK Community

General Support => Day-to-Day Use => Topic started by: Dale on May 18, 2014, 11:50:38 AM

Title: anyone else find GV is no longer forwarding to phonepower?
Post by: Dale on May 18, 2014, 11:50:38 AM
our house has three GV numbers each paired and forwarding to separate phonepower numbers on ObiBoxes. All worked fine until today, now calls to the GV numbers do not ring the phonepower numbers.
Calls to the phonepower numbers do ring.

Anyone else seeing this?
Title: Re: anyone else find GV is no longer forwarding to phonepower?
Post by: MsCint3 on May 18, 2014, 12:17:09 PM
I tried calling through my GV account this morning and had no problems.  The call went through in a matter of seconds.
Title: Re: anyone else find GV is no longer forwarding to phonepower?
Post by: Dale on May 29, 2014, 06:11:40 AM
I was able to prove that it was a phonepower problem.
I enabled the email notification of incoming calls. Then calls to the GV number that forward to PP would generate an email even when the phone did not ring. That shows that the call was reaching their system.

By the time they called me to handle the ticket I opened, the problem could no longer be reproduced.