OBiTALK Community

General Support => Day-to-Day Use => Topic started by: cj4331 on August 05, 2014, 02:35:53 PM

Title: Busy signal ideas
Post by: cj4331 on August 05, 2014, 02:35:53 PM
I have my # with GV.

Inbound calls to my GV # forward to PhonePower connected to SP1 on my obi100.

Outbound calls go out via SP2 on my obi100 directly to GV using the chat setup which still works.

I hate having to check to see if I have any VMs after being on a call.  I want inbound callers to hear a busy signal when I'm on the phone--not get GV VM.

Any ideas on how to do this?
Title: Re: Busy signal ideas
Post by: HDFLucky on August 05, 2014, 03:26:26 PM
It's a standard feature of Phonepower. Go into the Call Forwarding > Forwarding Rules section of your CP. In the first (built-in) rule, set a pickup time shorter than the diversion to GV VM (6 seconds is minimum); in the second (last) rule, select the radio button for "This Number" and then select "Busy signal" from the drop-down.

If I'm not mistaken, this will cause incoming calls to go to voice mail when ring time exceeds the value you set in the first rule. If you already on that line, the second rule should send it to "busy" (I think  :)).