Print Page - I can make outgoing calls, but I cannot receive any incoming calls.

Title: I can make outgoing calls, but I cannot receive any incoming calls.
Post by: yanic on August 11, 2014, 09:25:11 AM

Hi,
When incomming call are received, I see the DID calling, but when I pickup the phone. I don't ear the other person and theu can't ear me also!!!

It's not the
i.e.
You may have turned on the DND (Do Not Disturb) setting by pressing *78.

Dial *79 to disable DND

I have Obi100 and it is registred and as the latest firmware.

Thanks,
yanic

Title: Re: I can make outgoing calls, but I cannot receive any incoming calls.
Post by: AlanB on August 16, 2014, 07:37:10 PM

Who is your service provider?

Title: Re: I can make outgoing calls, but I cannot receive any incoming calls.
Post by: yanic on August 17, 2014, 11:30:36 AM

freephoneline.ca

Title: Re: I can make outgoing calls, but I cannot receive any incoming calls.
Post by: AlanB on August 17, 2014, 03:20:34 PM

Two things to try:

1) Contact freephonrline customer service

2) you may want to try this first. You may need to tweak your router settings. You may need to search the forum some for this

Title: Re: I can make outgoing calls, but I cannot receive any incoming calls.
Post by: Mango on August 18, 2014, 07:41:42 AM

I would suspect your router.

What router do you use? Does it have a SIP ALG and can you turn it off?

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General Support => Day-to-Day Use => Topic started by: yanic on August 11, 2014, 09:25:11 AM