The decision was made to go with RingCentral. I no longer need the subscription for the Obi202 with ObiPlus that we paid $120 for the subscription.
There were too many problems and no support. Obi does not answer the phone, nor do they return calls.
We bought the service in August on the 19th. I sent an email to the support email address yesterday asking how to get my refund and have not heard back. Please note this is within the 30 day grace period.
What do I do to get a refund?
Login to www.obitalk.com and select OBiPLUS in the Solutions area on the left.
Select Active Subscriptions.
Select Cancel.
Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
Thank you!
Obihai Technology, Inc.