OBiTALK Community

General Support => On-Topic: Obihai and OBi Products => Topic started by: mo832 on September 15, 2014, 03:16:03 PM

Title: Email notifications for forum PMs not working
Post by: mo832 on September 15, 2014, 03:16:03 PM
I am not receiving alerts to email when I have a PM. I recall this was an issue some time ago but I thought it was fixed. I confirmed that my notification is set to Always.

Where do we go to get this looked into?
Title: Re: Email notification not working
Post by: mo832 on September 16, 2014, 03:40:11 PM
Is there a better place to post this? How do I alert a webmaster or something?
Title: Re: Email notification not working
Post by: giqcass on September 16, 2014, 10:06:51 PM
Now that you mention it I got a PM recently with no email notification.  I checked and I have that option turned on in my profile.  I'm going to turn it off, save, and then turn it back on.  Sometimes these things are database issues.

This is a fine place to put the question unless you need it fixed immediately.  I might make the post title more descriptive.
Title: Re: Email notification not working
Post by: MarkObihai on September 16, 2014, 10:11:40 PM
Quote from: mo832 on September 15, 2014, 03:16:03 PM
I am not receiving alerts to email when I have a PM. I recall this was an issue some time ago but I thought it was fixed. I confirmed that my notification is set to Always.

Thanks for bringing this to our attention - we'll get this looked at.

(I changed the topic title for you)

- Mark.