OBiTALK Community

General Support => Installation and Set-Up (Devices) => Topic started by: RobertThompson on September 16, 2014, 10:59:51 AM

Title: New Obi set up issue - ObiTalk asking for admin password?
Post by: RobertThompson on September 16, 2014, 10:59:51 AM
Hello:

I am trying to set up an Obi remotely, using TeamViewer, for a friend.

When go through the Add Device procedure and successfully 'send to the server' we get the attached screen where it is asking for a password.

My friend bought the OBI 110 from Amazon and was not supplied with any password.

Does anyone know what we should do?

Thanks,

Rob.
Title: Re: New Obi set up issue - ObiTalk asking for admin password?
Post by: mykmayk on September 16, 2014, 11:25:54 AM
do a hard reset (paperclip that hole) ;D  to hopefully nuke the password set by the previous user and all info on the unit?
Title: Re: New Obi set up issue - ObiTalk asking for admin password?
Post by: RobertThompson on September 16, 2014, 11:29:45 AM
Thanks əʞɪɯ mɪke. :)

We'll give that a try.

I'm beginning to think that my friend bought a 'used' unit from amazon, not a new one.
Title: Re: New Obi set up issue - ObiTalk asking for admin password?
Post by: Shale on September 16, 2014, 01:52:55 PM
Initial password for admin is admin
Title: Re: New Obi set up issue - ObiTalk asking for admin password?
Post by: Robert.Thompson on September 17, 2014, 06:17:13 AM
Doing a 'hard reset' solved the problem. :)