OBiTALK Community

General Support => Day-to-Day Use => Topic started by: Goldenmeadow on October 18, 2014, 03:25:23 PM

Title: Other side can't hear me while using ObiTalk
Post by: Goldenmeadow on October 18, 2014, 03:25:23 PM
Hi!

I have new Obi200. My GV and Freephoneli work fine but I have issue with Obitalk.

When my brother calls me through his Obi he can hear me but I can't hear him.

The same goes with ObiON - when I use it I can't hear one side...

Any suggestions?
Title: Re: Other side can't hear me while using ObiTalk
Post by: Shale on October 20, 2014, 03:02:52 PM
See http://www.obihai.com/faq troubleshooting and SIP ALG in the left column to see if those help.
Title: Re: Other side can't hear me while using ObiTalk
Post by: loispol on October 20, 2014, 04:47:13 PM
Im a having a similar problem and obi support can't seem to correct, told me to watch the forum here for a fix. I am just using the 2 tel lines w. goole voice, on obi 202. No one can hear me now when I speak into the phone/answer. Can't fax either and I used to be able to last week or so.
Title: Re: Other side can't hear me while using ObiTalk
Post by: Taoman on October 20, 2014, 06:17:33 PM
Quote from: loispol on October 20, 2014, 04:47:13 PM
Im a having a similar problem and obi support can't seem to correct, told me to watch the forum here for a fix. No one can hear me now when I speak into the phone/answer.


What? So OBi tech support is aware of a particular problem regarding this issue and told you to look for an upcoming fix in this forum?

I am sporadically experiencing the same issue.

I assume you are running firmware version 3.0.1 (Build: 4420) on your OBi?
Title: Re: Other side can't hear me while using ObiTalk
Post by: MikeHObi on October 21, 2014, 12:05:26 PM
Quote from: Shale on October 20, 2014, 03:02:52 PM
See http://www.obihai.com/faq troubleshooting and SIP ALG in the left column to see if those help.


If you are having problems, see the info linked above.