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General Support => Day-to-Day Use => Topic started by: bennettg on May 18, 2011, 04:52:27 PM

Title: call screening not working with gv
Post by: bennettg on May 18, 2011, 04:52:27 PM
since the 5/17 firmware upgrade, call screening is not working with gv.
when calling from a blocked or restricted number, the GV caller screener
forces me to press 1 to answer. if i receive a call from a 'non-blocked' caller id, i do not have to
press "1" to answer.
even though not a gv feature, i do NOT have *77 (Block Anonymous Call) enabled.

tried the suggestions in the following threads without success:
http://www.obitalk.com/forum/index.php?topic=849.0
http://www.obitalk.com/forum/index.php?topic=883.0
http://www.obitalk.com/forum/index.php?topic=9.0
http://www.obitalk.com/forum/index.php?topic=546.0
http://www.obitalk.com/forum/index.php?topic=158.0

my gv settings are correct.

anyone else having this issue?  any ideas?
thanks in advance

Title: Re: call screening not working with gv
Post by: RonR on May 18, 2011, 05:30:14 PM
I'm seeing the same thing here.

It would appear the change Obihai made to CallerID handling on Google Voice calls broke X_SkipCallScreening on anonymous incoming calls.

Obihai, care to comment?
Title: Re: call screening not working with gv
Post by: bennettg on May 19, 2011, 05:17:31 PM
Quote from: RonR on May 18, 2011, 05:30:14 PM
I'm seeing the same thing here.

It would appear the change Obihai made to CallerID handling on Google Voice calls broke X_SkipCallScreening on anonymous incoming calls.

Obihai, care to comment?


Obi techs pushed a new firmware version to my device which corrected the problem.  i think it will be part of an upcoming maintenance release.  you may wish to contact them sooner to get the fix.