OBiTALK Community

Region Specific Technical / Service Provider Support => North America - Including Google Voice, Skype, etc. => Topic started by: harpo on December 14, 2014, 09:25:33 AM

Title: VoipMyWay/EliGlobal
Post by: harpo on December 14, 2014, 09:25:33 AM
I've used VoipMyWay since 2011.  I know the owners have changed several times.  When I last paid via paypal it was to EliGlobal. 

My service just stopped working.  Busy tone when I place a call or someone tries to call me.

I have no idea whom to try and contact for support.  Does anyone know who owns this service now and a contact number or email address?
Title: Re: VoipMyWay/EliGlobal
Post by: N7AS on December 14, 2014, 12:01:59 PM
If I remember, the guy that origionaly ran VoipMyWay was a user on the MagicJack forum.
Title: Re: VoipMyWay/EliGlobal
Post by: harpo on December 14, 2014, 05:56:39 PM
Yeah I believe his name was David.  Hopefully I can figure out who owns the business now and get my number ported out since there doesn't seem to be any support any more.
Title: Re: VoipMyWay/EliGlobal
Post by: giqcass on December 15, 2014, 01:58:41 AM
Can you contact them through Paypal.com?  There should be contact info if you click the "Transaction Details" link.

EDIT:
It appears to be somehow affiliated with eliresearch.in.

2222 Sedwick Road # 102, Durham, NC 27713
(919) 544-0835

EDIT 2: I think they are a www.voipo.com reseller.
Title: Re: VoipMyWay/EliGlobal
Post by: giqcass on December 15, 2014, 02:39:19 AM
Quote from: harpo on December 14, 2014, 05:56:39 PM
Yeah I believe his name was David.  Hopefully I can figure out who owns the business now and get my number ported out since there doesn't seem to be any support any more.

I don't think you even need to know their name.  Just find a new company and check to see if your number can be ported to it.  The port request will be initiated from the new company.
Title: Re: VoipMyWay/EliGlobal
Post by: harpo on December 15, 2014, 07:55:38 AM
Quote from: giqcass on December 15, 2014, 01:58:41 AM
Can you contact them through Paypal.com?  There should be contact info if you click the "Transaction Details" link.

EDIT:
It appears to be somehow affiliated with eliresearch.in.

2222 Sedwick Road # 102, Durham, NC 27713
(919) 544-0835

EDIT 2: I think they are a www.voipo.com reseller.

I tried that number but it's no longer in service.
Title: Re: VoipMyWay/EliGlobal
Post by: harpo on December 16, 2014, 01:39:14 PM
Quote from: giqcass on December 15, 2014, 02:39:19 AM
Quote from: harpo on December 14, 2014, 05:56:39 PM
Yeah I believe his name was David.  Hopefully I can figure out who owns the business now and get my number ported out since there doesn't seem to be any support any more.

I don't think you even need to know their name.  Just find a new company and check to see if your number can be ported to it.  The port request will be initiated from the new company.

I'm trying to port to RingTo but they need a pin number which I don't have.
Title: Re: VoipMyWay/EliGlobal
Post by: giqcass on December 16, 2014, 02:18:58 PM
For the last service(not VoipMyWay)  I used my voicemail pin.  Otherwise try the last four digits of the phone number.  Worst case the port fails and you can try again.