Hello all, I am calling my OBI202 from the Android App and getting the OBI auto attendant. Then I choose option 1 to complete the call to my OBI attached phone. This phone has 2 lines. I want to have only line 1 ring when the call is put through via the OBI attendant. Currently both phone lines will ring on calls from the OBI attendant and from calls from other OBI uses via the OBITalk network. All help would be appreciated. I want to keep the Auto Attendant options to send the call through or to make a new call, but when I send the call through, I only want my line-1 (OBI phone line 1) to ring and not ring the line-2.
Voice Services -> Auto Attendant -> OutboundCallRoute
There should be a rule like this: {0:ph,ph2}
Change it to: {0:ph}
For OBi to OBi calls
Voice Services -> OBiTalk Service -> InboundCallRoute
Anywhere you see ph,ph2 change it to ph
Thanks, that worked perfectly. I really appreciate the answer and help!!