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General Support => Installation and Set-Up (Devices) => Topic started by: vaggarwa on January 14, 2015, 09:23:15 AM

Title: Ignore call?
Post by: vaggarwa on January 14, 2015, 09:23:15 AM
FOrgive me if this has been answered...

I'm trying to figure out how to "ignore" calls from a certain #.  Meaning, if a call comes in from XYZ, it won't ring, thus go straight to the providers vm.

Thanks in advance!
Title: Re: Ignore call?
Post by: azrobert on January 14, 2015, 10:04:34 AM
Assuming your Provider is defined on SP1.

Voice Services -> SP1 Service
Add to the beginning of X_InboundCallRoute:
{(1?8005551212):},

Change 8005551212 to the callerid of the person you want to block
The 1? will allow for 10 or 11 digit callerid's

If the curent X_InboundCallRoute route is just ph code it like this:
{(1?8005551212):},{ph}

If you want to block multiple numbers separate them with a vertical bar
{(1?8005551212|1?8005551313):},{ph}

You need to use OBi Expert to make this change.

Edit:
The provider will think the phone is ringing, so it will have to ring the set number of times before going to VM.
Title: Re: Ignore call?
Post by: MurrayB on January 14, 2015, 10:49:26 AM
The VOIP provider that you use may have a function to select how to route unwanted calls.