OBiTALK Community

General Support => Day-to-Day Use => Topic started by: JerryinHouston on January 17, 2015, 07:15:34 AM

Title: Way to monitor & report line status in Obitalk?
Post by: JerryinHouston on January 17, 2015, 07:15:34 AM
Is there a way to monitor the line status and report if a connection is lost?

More specifically, if a connection fails or drops, is there a way to report this by some app or script or something?

I have had some Internet connection interruptions and apparently my Obi202 doesn't automatically reconnect. Even a remote reboot won't restore the connection, I have to power down the box.

Since the connection status is monitored by Obitalk, a web application, I am thinking there must be a way to monitor the connection status of SP1 or Sp2 or both and report if there is a problem. Much like you can sign up for a web monitoring service to report if a web site is down.

Any ideas?
Title: Re: Way to monitor & report line status in Obitalk?
Post by: Mango on January 18, 2015, 07:21:46 PM
I'd rather see you solve the problem that is preventing your OBi from reconnecting after an outage.  Next time this happens, change your X_UserAgentPort, save, and reboot.  If that solves the problem, your router had a corrupted NAT connection, which can be worked around by adjusting timeouts.
Title: Re: Way to monitor & report line status in Obitalk?
Post by: JerryinHouston on January 19, 2015, 10:30:33 AM
Mango,

Thank you for the reply, it has caused me to do more research and reading which, while useful, is overwhelming.

One detail to note is I am using Google Voice numbers for SP1 and SP2.

I found a reference that says the parameter you mentioned is ignored in a GV setup. Specifically the text is:

When Google Voice is selected as the protocol, all the other ITSP Profile parameters are ignored except the DigitMap parameter. The following SP1/SP2 Service parameters are also ignored:

-          X_Codec_Profile, X_RegisterEnable, X_UserAgentPort, X_SipDebugOption
-          X_KeepAliveEnable, X_KeepAliveExpires, X_KeepAliveServer, X_KeepAliveServerPort, X_KeepAliveMsgType
-          URI, MaxSessions, X_AcceptDialogSubscription, X_AcceptLinePortStatusSubscription


The source for this is http://www.obihai.com/OBiDeviceAdminGuide#_Toc367543035