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General Support => Day-to-Day Use => Topic started by: winger13 on February 10, 2015, 10:06:33 PM

Title: Anveo E911 Test (933) - Woman's voice announcing address only
Post by: winger13 on February 10, 2015, 10:06:33 PM
So, I've setup Anveo E911 w/ our new OBi202 about a month ago and been testing our Anveo E911 system by dialing 933.  Normally, a man's voice comes on and announces the 911 test and then proceeds with prompts through a couple of tests - specifically an announcement of our saved address is made and a voice/audio test is done.

Today I get a woman's voice announcing our saved address only.

We saw this behavior with a buddy's OBi100 in December.  On his end, he raised a trouble ticket with Anveo, but they blew him off and said there is "nothing to fix on their <Anveo> end".  Within a day or so, the normal 911 test (with the man's voice) came back.

Any ideas here?
Title: Re: Anveo E911 Test (933) - Woman's voice announcing address only
Post by: drgeoff on February 11, 2015, 07:56:43 AM
Well, there is nothing in an OBi that knows your address, so you don't need three guesses as to where the announcement is coming from.  :)
Title: Re: Anveo E911 Test (933) - Woman's voice announcing address only
Post by: ceg3 on February 11, 2015, 10:13:23 AM
I ran into the same issue a couple of months ago, but they worked it out.  My test is normal today.  Maybe you will be OK if you run the test again.