Print Page - HELP GV Problem

Title: HELP GV Problem
Post by: idahowayne on February 28, 2015, 11:47:23 AM

Have had OBi 202 and GV # for a few months but haven't used it much yet. Yesterday I tried to set up GV voice mail and something went wrong. When calling GV# from cell, get a message that G subscriber is not available. When calling cell from GV# I get 1 or 2 rings then busy signal. Must have checked a wrong box somewhere but can't find where.
Hoping someone has a quick fix for this.
Thanks for any help you can provide.

Title: Re: HELP GV Problem
Post by: lrosenman on February 28, 2015, 03:15:43 PM

Is the GOOGLE chat box checked on the Google Voice list of phone numbers?

Does it show "connected" for the Google Voice SP on the ObiTalk endpoints page?

Title: Re: HELP GV Problem
Post by: idahowayne on February 28, 2015, 04:06:16 PM

Have been looking for the Google chat box and can't seem to locate it.
Not sure what you mean by endpoints page. It does show connected in my OBi Dashboard.

Title: Re: HELP GV Problem
Post by: lrosenman on February 28, 2015, 04:08:02 PM

OK -- go to GMail and make one call using gmail on the same account and the chat box should appear.

Yes, the Obi Dashboard is what I was referring to. (it's page tittle is "endpoints").

Title: Re: HELP GV Problem
Post by: idahowayne on February 28, 2015, 04:28:50 PM

Checked the chat box and it works. Thanks

Title: Re: HELP GV Problem
Post by: lrosenman on February 28, 2015, 04:30:32 PM

Cool -- glad I could help!

OBiTALK Community

General Support => New to Using the OBi / VoIP => Topic started by: idahowayne on February 28, 2015, 11:47:23 AM