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General Support => Installation and Set-Up (Devices) => Topic started by: fulbuyer on March 02, 2015, 04:39:00 PM

Title: Another Google Voice issue - 110 setup Backing Off (0s): Authentication error
Post by: fulbuyer on March 02, 2015, 04:39:00 PM
I've attempted to setup my GV account with my Obi 110.  This was set up for some time before GV support ended.   Each time I setup my GV account, I'm getting the error:  Backing Off (0s):  Authentication error.  I've tried a bunch of times   Here is my basic info:

1. Updated the firmware on the Obi.
2. Tried setting SP1 with my GV account, got above error.
3. Did a full reset on the 110.
4. My GV account is not using a Gmail address, this is an FYI.  Should work fine and did previously.
5. I enabled Google Chat and made a call out today.
6. Deleted and tried setting SP1 up again, received the authentication error again.  My GV account is logged in and the account appears to synch on the setup fine, but it never connects.

I'm not sure what to do, any thoughts?  Thanks in advance, I'm banging my head hard to the wall!

Title: Re: Another Google Voice issue - 110 setup Backing Off (0s): Authentication error
Post by: fulbuyer on March 02, 2015, 05:25:26 PM
I was able to fix this problem by converting my account to a Gmail address.  It's now connected, life is good!