Hi Everybody, Hope you have some ideas to help me. I have the Obihai 200 with a Asus RTN66U router, both devices seem to have worked in the past. I have tried to add device and I have the solid green light on the 200 but every time I try and call the number to add device I get the message "no service configured error. " At first I tried to Enable DMZ on the router but that did not work, Updated firmware on router rebooted- did not work. Rebooted 200- did not work. I even disabled the router firewall(did not want to do this) and tried it but that still did not work. Still getting "no service configured". Frustrated but I realize that is probably something simple I need to do to. Please help
Right after you plugged your Obi into the router and got the green light did you dial the echo test?
**9 222 222 222 (no spaces needed)
Yes, I did try the 9 222 222 222 and received the no service configured error message.
I get the same message. When I try to configure the Obi-202, the OBI number that is automatically inserted as the Soft Phone OBI number is dramatically different than the OBI Number on the bottom of the OBI-202.
How do I delete the configuration that lists the Soft Phone OBI Number incorrectly.
INFO: I got the 202 about 6 months ago and it seemed to work perfectly. Then unhooked it, packed it away and started over again today 4/8/2015. Now the above problem???
Can anyone help?
You can't delete the softphone entry. Just ignore it. It has nothing to do with setting up a OBi hardware device. Just add the device to your portal page.