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General Support => Installation and Set-Up (Devices) => Topic started by: sottovoce on April 13, 2015, 04:51:53 AM

Title: Unable to hard reset
Post by: sottovoce on April 13, 2015, 04:51:53 AM
Ever since a power outage, my OBi100 has been blinking red & green alternately. 

I tried the recommendation at http://www.obihai.com/support/troubleshooting/alt (http://www.obihai.com/support/troubleshooting/alt) even though I did not think it needed a firware update.  That didn't make a difference.

After several rounds of power cycling I finally decided to try the route of a factory reset as explained http://www.obihai.com/faq/Troubleshooting-sec/How-to-Factory-Reset (http://www.obihai.com/faq/Troubleshooting-sec/How-to-Factory-Reset).  I don't ever get to the state described in step #3 (After 10 seconds, the Power LED will start to flash green (slowly).).

It is still alternately blinking red & green.

Any help/pointers will be greatly appreciated.


Title: Re: Unable to hard reset
Post by: zorlac on April 29, 2015, 10:57:09 PM
Maybe the plugin power supply is bad?
Title: Re: Unable to hard reset
Post by: WelshPaul on April 30, 2015, 02:01:10 AM
It can only be one of two things..

Either a firmware update was attempted and failed or you may have a faulty power adaptor. I think it the former.

What happens when you attempt the steps here: http://www.obihai.com/support/troubleshooting/alt

Does it appear to update successfully? Try it again.