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General Support => Installation and Set-Up (Devices) => Topic started by: RizSher on April 29, 2015, 09:27:08 AM

Title: Does OBI110 support CallerID Routing?
Post by: RizSher on April 29, 2015, 09:27:08 AM
I'm a long time user of SPA3k and 3102 ATAs. One of the features I used was the ability to route calls to the POTS line based on CallerID. So, I had mine and the wife's cellphone numbers setup in the SPA, such that when I called my home POTS line, it automatically bridged these calls to my VOIP line, giving the ability to make VoIP calls while away from home. Just got a 110 recently, haven't gotten round to configuting it yet, but came across the following statement on one of the websites:

".....and no way of routing calls based on Caller ID Name or customizing Caller ID Name...."

Is this true, do I lose the ability to route calls based on CallerID with a ObiHai?.

Thanks.
Riz
Title: Re: Does OBI110 support CallerID Routing?
Post by: OzarkEdge on April 29, 2015, 09:40:02 AM
You may not be able to route inbound by CallerID name, but I believe you can do so by CallerID number.  See page 193 in the admin guide http://www.obihai.com/docs/OBiDeviceAdminGuide.pdf (http://www.obihai.com/docs/OBiDeviceAdminGuide.pdf).

OE
Title: Re: Does OBI110 support CallerID Routing?
Post by: LTN1 on April 29, 2015, 09:46:08 AM
Besides what OzarkEdge pointed to, if you are using a Google Voice number, call routing can also be done at the GV configuration for contacts and under Settings/Groups & Circles--assuming you have included your POTS number as one of the forwarding number.
Title: Re: Does OBI110 support CallerID Routing?
Post by: ianobi on April 29, 2015, 09:57:18 AM
This can be done easily by giving the calling numbers' CallerIDs access to the OBi110's Auto Attendant.