OBiTALK Community

General Support => New to Using the OBi / VoIP => Topic started by: FredCO on May 01, 2015, 07:22:51 AM

Title: Dashboard Shows Offline, But Device is Online
Post by: FredCO on May 01, 2015, 07:22:51 AM
When I am at my web dashboard, the OBi (202) is indicated as being offline.  But the device is working properly and the LED's indicate normal operation. 

The device is behind a NAT subnetwork, and my workstation is outside of that.  Is that the reason for the discrepancy or is there another problem such as a firewall issue?
Title: Re: Dashboard Shows Offline, But Device is Online
Post by: FredCO on May 01, 2015, 04:03:29 PM
I set the device up through the ObiTalk website, not the local connection.  I have now connected to the device locally after enabling the WAN interface.  I think everything looks normal.  My question is, how can I get the status of the device to show thatit is online using the ObiTalk website?