OBiTALK Community

General Support => Day-to-Day Use => Topic started by: RNet on May 17, 2015, 02:08:27 PM

Title: Suddenly White Noise
Post by: RNet on May 17, 2015, 02:08:27 PM
I've had my obi 200 as a backup line for about 2 months, everything seemed to work fine with the device.

Today my dad called and I was closer to the obi, so I picked up that line and all I hear is static. The phone I am using is not a very high end, just a vTech cordless, but I wanted to check here for ideas / experiences.

I googled some, finding to try and change it to 100mb full duplex, but I couldn't find the setting in the obi control panel, nor did the 'dial to config' the post spoke of work for me.

Any ideas or experiences?
Title: Re: Suddenly White Noise
Post by: restamp on May 17, 2015, 02:19:46 PM
I've noticed this same glitchiness (answer or make a call, get white noise after the connection is established) on my OBi200 as well.  Usually (maybe always), when it occurs, it occurs on the first call after a boot of some sort, but it is rare:  It doesn't happen after every boot.  Had your 200 perhaps been rebooted recently?  (It's only happened a couple times to me, so I can't say whether it is something which only affects GV, or if it also affects my SIP lines as well.)
Title: Re: Suddenly White Noise
Post by: OzarkEdge on May 17, 2015, 04:06:07 PM
Change your phone cord and try a different/wired phone.

OE
Title: Re: Suddenly White Noise
Post by: azrobert on May 17, 2015, 04:13:20 PM
This is how to set 100mb full duplex:

1. Dial *** 0
2. Enter option 27 and press #
3. Press 1 to set a new value
4. Enter a value of 1 and press #
5. Press 1 to confirm/save
6. Hang up
7. Wait for the OBi to reboot
Title: Re: Suddenly White Noise
Post by: Boykin on May 18, 2015, 06:36:48 AM
There might be a bad codec on the 200.  After the latest firmware update on my 3 1032s, all incoming calls on all 3 1032s had white noise when you picked up the call.  Outgoing calls worked fine.  I had to disable codec G726R32 to get them to work properly. 
Title: Re: Suddenly White Noise
Post by: RNet on May 22, 2015, 05:27:32 AM
Sorry for the late replies, thank you also for the suggestions.

When I do any of the dial commands, it seems to have no impact on the situation. Should I hear noises or see lights blink or alike?

I'll look into getting another phone, I wanted to upgrade anyway :)
Title: Re: Suddenly White Noise
Post by: drgeoff on May 22, 2015, 03:07:16 PM
Quote from: RNet on May 22, 2015, 05:27:32 AM
Sorry for the late replies, thank you also for the suggestions.

When I do any of the dial commands, it seems to have no impact on the situation. Should I hear noises or see lights blink or alike?

I'll look into getting another phone, I wanted to upgrade anyway :)
If you are referring to the 100 Mbit/s full duplex set up you should be hearing voice prompts.