Hi All,
Had my OBi100 setup perfectly and was placing/receiving calls through my GV. Returned from weekend vacation to find the device with a solid red power light. Performed factory reset which returned it to a green light, but this also seemed to wipe out all GV settings. Through the OBiTALK portal I've gone through and ensured all GV settings to be correct. I have attempted updating the firmware both through ***6 on my handset and through the download and installation of the FW through the device's System Management portal. Both will verify that the firmware is updated, but then at some point both will later say that it is not, which the OBiTALK verifies as well with the reappearance of the orange triangle. Unsure if both of these issues are connected, but wouldn't be surprised. In summary:
1. I want to get the firmware update to stick. Have updated multiple times through ***6 and device portal, both have been initially successful, but both eventually revert to "old" firmware (build 2690).
2. I want to be able to use the device with my GV number again. Was working perfectly before last weekend when device displayed solid red light and I performed factory reset and attempted the above FW updates. Settings in ObiTALK seem to be correct and unaltered.
Appreciate any help,
Ryan