I have been using a SIP line for 8 years now and I am now contemplating getting an OBI 200 or 202 in order to be able to forward incoming calls to either my cell or my wife's cell if the line is not answered.
I have read this forum and it looks like the OBI are very versatile so I hope this will save me the hassle of setting up ad maintaining an asterix box.
Here is the basic scenario that I want to achieve - with either one of the simple or complex setup -depending on what is possible:
Incoming call on SIP 1
- Auto attendant answers the incoming call with 3 option prompts:
A - Select 1 to speak with X
B - Select 2 to speak with Y
C - Select 3 to speak with Z
- Route the incoming call based on selections (A, B or C):
- Simple setup scenario:
Forward call to X
Forward call to Y
Forward call to Z
- Complex setup scenario:
1 Place incoming call on hold
2 Ring X, Y or Z
3 IF X, Y or Z answers, THEN transfer the incoming call to the destination X, Y or Z,l else (X, Y or Z busy or no answer) transfer incoming call to voicemail.
Are either of these scenarios possible with an OBI device?
If yes, can you point me where to read about getting started with setting up AA prompts and call forwarding?