Quote from: 872368 on December 10, 2015, 11:11:14 AM
You are right and I totally agree with you. But I think GV will work fine for us. We don't make 100 calls every day and for lats 6 years I did not have any problems with GV.
The only one question is how to connect cisco phones to GV.
1.Obitalk with SIP proxy settings.
+ supported by Google.
+ transferring calls to another obi device.
- one extra device between a phone and GV. Does it make any impact on delay?
2. Simon Telephonics.
+ almost direct connect to GV
- Not sure about the quality and how stable it is.
For 800 number, I think, I will go with Flowroute.
I should just give up, but it pains me to see somebody trying to start a business, making such poor business decisions.
The business Internet Telephone Service Provider (SIP VoIP) market has matured now, to the point that it is the most versatile, flexible, reliable, and cost-effective way to provide telephone-based services, no matter how small your business may be.
You don't need any OBi products whatsoever, unless you don't yet own the Cisco IP phones you mentioned. In that case, buy some OBi IP phones, which are considerably less expensive and are perfect for business use.
All you need to do is get service from
one Internet Telephone Service Provider (ITSP). You can get as few or as many inbound telephone numbers (DIDs) as you need, and those numbers can be either toll-free or not.
You would then simply provision those numbers directly on whichever IP phones you wish; there is absolutely no need for any OBi or other brand ATAs, since the phones themselves have built-in SIP VoIP functionality.
Outbound calling is purchased in terms of SIP "trunks" or "channels", priced either on an unlimited or per-minute/per-channel basis. You'll be able to take advantage of call transfer, hold, caller ID with name, caller ID spoofing for sending one consistent number on outbound calls, IVR features, voicemail, and so on. You can get out of the nerd/hobbyist/techie role, and can focus on building your business.
Flowroute is one good example of a stable and growing company that can provide all these features. There are lots of competitors in the market, too -- for example, Nextiva, Grasshopper, or RingCentral.
Trying to cobble something together with a mish-mash of different service providers, using a collection of hardware, proxies, digit maps, and a bunch of coding, is foolish and outdated, and unreliable.