Quote from: Mikeali786 on February 08, 2018, 07:23:54 PM
Quote from: drgeoff on February 08, 2018, 04:02:56 PM
Quote from: Mikeali786 on February 08, 2018, 03:04:26 PM
Quote from: drgeoff on February 08, 2018, 02:53:20 PM
A powered up non-faulty OBi will give dial tone to a plugged in phone. Doesn't need any configuration. Doesn't even need a cable plugged in to its ethernet socket.
If you are 110% certain that the phone is OK and the phone cord is OK and the cable is plugged in properly at both ends and directly into the OBi, not via house wiring, then you have a faulty OBi.
My light for the phone on the ObiTalk flashes couple of times then stops. If I have a faulty ObiTalk device what should I do?
1. You do not have an Obitalk.
2. If it is less than 1 year since you purchased, avail yourself of tech support from Obihai.
3. If you have a solid green Power LED on your OBi200 that means that it has obtained an IP address from your router. If you have the technical nous to find out what that address is, put it in a browser, log in using admin and admin and see how the PHONE port status compares with the attached screenshot.
1. I do have an ObiTalk
2. It's been over a year since I tried setting it up before but it wasn't working so I gave up.
3. Everything comes out blank
You've basically not understood, or ignored, everything that Geoff said.
It's beside the point, but at least get your terminology straight, and understand how things work:
Obihai is the name of the company. They sell hardware products. Their brand name for their products is
OBi. You have an OBi Analog Telephone Adapter; either a OBi 200 or OBi 202.
OBiTALK is the name Obihai uses to include three things: Their proprietary network telephony protocol (VoIP service) that allows OBi products to communicate directly with each other, with no telephone service needed, and also the name of Obihai's web-based device configuration and management portal/dashboard, and, finally, the name they gave this help forum.
You buy an OBi hardware device. To use it, you must have some sort of VoIP telephone service, from a VoIP telephone service provider. Google Voice happens to be one of them. There are many others. An OBi device is a brick, unless it has a working internet connection, and it has VoIP service from a service provider or, you only use it for point-to-point calls using the OBiTALK protocol.
So: you buy an OBi. You create an OBiTALK online portal account. You sign into that account. You follow the **5 procedure shown in the little pamphlet that came with the OBi, to add it to your OBiTALK account. Once you do that, you still need to add VoIP service. To add Google Voice, you must have a Google account (a Gmail address and password), and you must sign up for a Google Voice telephone number.
Now: before you even add the OBi to the OBiTALK portal, which I suspect you didn't do, since the telephone doesn't work, and, as Geoff said, even if you only plug the OBi into the electric power cable and let it boot up, without an Ethernet connection, you should be able to plug in a working telephone via an RJ-11 modular cord, pick up the handset on that phone, and get a dial tone. If you aren't, the first thing to do is to try a different telephone and a different telephone cord. We have seen countless examples here of people who swear they have a bad OBi, only to find that they have a bad phone or bad phone cord.
If you are unwilling to try that test, then we cannot help you.
If you cannot get a dial tone, no matter which phone and which phone cord you try, then you have a dead OBi.