Quote from: Joshua on January 30, 2019, 10:24:57 AM
I'm having the same issue.
I'm trying to setup Google Voice 1 to SP1 and Google Voice 2 to SP2. I'm getting the error message " Registration Not Required " on both account SP1 and SP2. In the comments, it was suggested to use GV1 to SP1 and GV2 to SP4. There was no problem. It didn't work for me though.
I have one phone with 1 phone line. I was hoping to use 2 Google Voice numbers. So Google Voice 2 is set to ring on primary line and Google Voice 1 will also be on primary line and used for outgoing calls as well.
If I use one Google Voice account, I have no problem with incoming and going calls. I don't get an error message of any kind. I am wanting to use the second line for business purposes. For some reason, it's not working. I have brought Obi Talk software with the understanding that I would be able to use for personal and professional purposes.
Quote from: J.Mattern on May 08, 2018, 12:28:37 PM
I have had two Google Voice accounts setup on my Obihai 202 working flawlessly since November 2017. SP1 is a Google Voice number (lets call it...GV1) working on Phone Line 1. SP2 is a second Google Voice number (lets call it GV2) working on Phone Line 2. Sometime within the last week or so, SP2 is no longer working. When I try to dial out a number on Phone Line 2, the Obihai attendant says, "number dialed XXX-XXX-XXXX has not received a response from the service provider". I cannot receive call on that line either though GV is forwarding the number properly to my cell phone (so GV is not the issue). ObiTalk shows the SP2 status as "Registration Not Required".
What I have done to resolve so far. Nothing has worked
1. Deleted and re-added SP2
2. Moved SP2 setup (GV2) to SP1 provider slot. GV2 then works fine in SP1 slot but adding GV1 to SP2 slot gives same error from attendant.
3. Deleted and re-added SP1 and SP2. Renamed them to different names.
4. Restored backup of config
5. Reset to factory defaults then re-added GV1 and GV2 on SP1 and SP2 via ObiTalk setup
6. Ensured that ObiTalk settings are checked in Obi Expert Config
7. Unplugged power and ethernet to 202.
8. Rebooted after each config change
9. Tried updating firmware. received error about checksum
10. Banged head on desk repeatedly
You're referencing and posting in an old discussion. Anything you read from old posts may now be either inaccurate or obsolete.
All Polycom OBiTALK devices in the 200 series can host up to four separate Google accounts. Understand that Google Voice is not a standalone app. It is a service, just like Gmail, Calendar, Contacts, Docs, that is "owned" by a Google account (Gmail address or G Suite address).
So, all you need to do is to correctly set up the SPx slot of your choice and grant permission to that SPx to access the Google Voice service on a given Google account.
There is no requirement to use a specific SPx for Google Voice. You can "mix and match" any combination of Google Voice or other SIP service provider (e.g.
voip.ms, Callcentric, Phonepower, etc.).
So: Delete the SPx configuration that doesn't work. Let the device reboot and sit there untouched for 10 minutes.
Open a laptop/desktop web browser. On Google Chrome Browser or Safari, press Ctrl-Shift-N to open an "incognito browsing" window, or, on Firefox, press Ctrl-Shift-P to open a "private browsing" window.
In that window, sign into the one, and only one, Google account that you want to use on the new SPx. Go here:
https://voice.google.com/settings and look at the top of the page. Make sure you see the correct Google Voice phone number. If you don't, then either you don't have one on this account, and/or you are looking at the wrong account. If you need to instead sign into a different Google account close the incognito/private browsing window, open a new one, and sign in again.
After you're in the correct Google account, press Ctrl-T to open another window in that private/incognito session. Sign into OBiTALK in that window:
http://www.obitalk.com/obinet/pg/obhdevClick on your OBiTALK device, then click on the SPx you want to use, and follow the instructions to set up Google Voice. Carefully confirm that, when it asks your permission to use your Google account, the correct Gmail or G Suite email address appears. If not, you didn't follow the instructions above. If so, complete the procedure. Let the device sit untouched for 10 minutes after you finish the procedure.
Both SPs that were configured to use Google Voice should now be working.