Hi,
OBi200, firmware 3.2.2 (Build: 5898EX). Service provider SP1 is Google Voice (GV). Calls to local 10-digit US numbers do work. International calls stopped working some time ago. I get one of the following audible replies, without any relation to how the international number is entered:
"rejected by the service provider, reason is 603"
or
"has not received a response from the service provider"
Previosusly it worked as just CountrycodeNumber.
Now I tried 00CountrycodeNumber and 011CountrycodeNumber, with the above responses.
I tried removing GV as service provider and then adding it back. (We also have Anveo for E911 as SP2).
I also tried removing the OBi200 device altogether using the OBi web interface, resetting it to factory defaults ***8,1, removing app authorizations on Google Apps site, adding OBi device back as new and configuring GV and Anveo anew. Checking for firmware ***6 updates, To no avail.
Is there a way to make OBi 200 to work with GV for international calls? Am I using the wrong number format? The traditional tone-dial phone doesn't have the "+" key.
International calling still works from the Google web interface on computers, Android.
Thanks for any help on this.