Hi All,
Just bought and plugged in a new Obi200. Followed the Quickstart and successfully called the ObiTALK test number.
After that, attempted to use a new account at
ObiTALK.com to add the device. The page (for a few seconds) displays a **5 xxxx number, but that is fairly quickly replaced with the message "Failed to add device: This device is customized for another service provider and cannot be added to your account!"
This device is new just delivered from Newegg. I can connect to the local IP of the ATA and I see that:
- pretty much everything seems disabled, including Auto Firmware Update and ObiTalk provisioning (dunno if that is normal or not)
- Hardware version is 1.4
- Software version is 3.2.1 (Build: 5735EX)
I thought perhaps that the firmware might be outdated, but downloading what seems like it should be the latest, appears to be 3.1.1 (Build: 5463EX) (found here:
http://www.obitalk.com/forum/index.php?topic=8982.0) (maybe the pinned topic is outdated?)
I've sent an email to
support@obihai.com, but thought I'd post here as well.
I also noticed that Obihai was acquired by Polycom... is that good? Are they continuing support or shutting things down. Just hope I didn't buy the wrong (or outdated) product.
Thanks.