Hello everybody!
I have spent for about a week already looking for a solution but failed to find smth certain. Hope you can advice smth for our small office in USA (local calls only). Here is what we would like to get:
- Call forwarding
- Call history
- Block caller
- Call Recording (always, not just by button)
- IVR (custom voice menu: press 1 for ... press 2 for...)
- Voicemail
- voicemail greetings depended on business hours (in/after)
- Voicemail transcription (in text)
- Business hours (when phone should ring and when voicemail/call forwarding)
Most of these (except those which are in
bold) can be done by Google Voice + OBi202 + our analog office phone.
So, there is no much need to use another service (a cloud ATS). But still, if we wish to get all these - which service we should use? As I understand there may be two type of ways:
1) A service + OBi202 + our analog office phone.
2) Google Voice + a service + OBi202 + our analog office phone.
What service could you recommend and what type of connection it will be (with or without GV)
?