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Remote ObiLine Dial Out (issues)

Started by B2theP, January 25, 2016, 10:58:03 AM

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B2theP

Basic setup:
OB1: Business Office (registered to my boss)
> SP1: GV
> OBLine: Out to PSTN

OB2: Home Office (registered to my boss)
> Not configured yet
Want calls to OBLine to ring
Want to dial out from OBLine
I have set up "Speed Dial" 2 so can dial OB1 using 2# (Rings / Answered at the office)

Devices are "linked" via webpage

I have tried all number of ways **2-1-xxx-yyy-zzzz, 2**-1-xxx-yyy-zzzz, ##70-1-xxx-yyy-zzzz, #-1-xxx-yyy-zzzz, ##-1-xxx-yyy-zzzz.  I know it is possible

I also have OB3: home office (personal: registered to me) but have had problems dialing out OBLine as stated in http://www.obitalk.com/forum/index.php?topic=10176.0

azrobert

Try 2*18005551212

You also need a rule in OB1 OBiTalk inbound route to send the call to OBiLine.
Voice Services -> OBiTalk Service -> InboundCallRoute:
{222 222 222>(Mli):li},{ph}

Speed Dial#2 in OB2 should be pp(111 111 111)

Change 111 111 111 to the OBi Number of OB1
Change 222 222 222 to the OBi Number of OB2

B2theP

"Try 2*18005551212" > I end up talking to the person in the office

"You also need a rule in OB1 OBiTalk inbound route to send the call to OBiLine.
Voice Services -> OBiTalk Service -> InboundCallRoute:
{222 222 222>(Mli):li},{ph}" I login to obihai, go to configuration> Expert > Voice Services -> OBiTalk Service -> InboundCallRoute > then change from OBiTALK Settings to Device Default.  It won't le me add anything there???

"Speed Dial#2 in OB2 should be pp(111 111 111)" Can you clarify where this should be set?

Change 111 111 111 to the OBi Number of OB1 > Can you clarify where this should be set? OBi1?
Change 222 222 222 to the OBi Number of OB2 > Can you clarify where this should be set? OBi1 or OB2?

Pulling out my hair!

azrobert

If you dial 2*18005551212 on OBi2 and the phone port on OBi1 rings then everything is setup correctly except the OBiTalk InboundCallRoute on OBi1.

Change the OBi1
Voice Services -> OBiTalk Service -> InboundCallRoute:
{222 222 222>(Mli):li},{ph}

Change 222 222 222 to the OBi number of OBi2
To make this change in OBi Expert, BOTH boxes to the right of the value must be unchecked.