December 18, 2018, 08:01:47 pm *
Welcome, Guest. Please login or register.
   Forum Home   Search Login Register OBiTALK  
Pages: 1 [2]
Author Topic: Star codes and phonepower  (Read 12192 times)
Jr. Member
Posts: 31

« Reply #20 on: June 08, 2016, 07:19:39 pm »

Hi ianobi,

I would be interested in their reply!

So, here is what Obi Help said:
1. (Them)
This could be due to SIP-ALG presence on the router that you have the OBi connected to.  Please make sure to disable the SIP-ALG on that router.  Refer to our FAQ section under “SIP ALG Issues”

That was not applicable to me. (My router doesn't have SIP-ALG)

2. (Them)

I did that, but it didn't seem to change anything.  And besides, I don't think the ports are actually open because when I use an "Open Port Check Tool", it always says that the ports are closed.

So I asked them:
"If the port forwarding worked, wouldn't the response be that the ports are open?"
But they didn't answer me about that.

I then decided to replace my router with a newer version and the *78/*79 started to work! Smiley  But I did ask them:
"When we do dial *78, it is immediately followed by a fast busy signal ... beep beep beep.  And that beep beep beep is ALWAYS on the line until we dial *79; is that normal?"

And they said:
What you are hearing is normal.  It is a way to verify the input has been received.

I did ask them if there was a way to make it so that there isn't a constant beep beep beep, but they didn't answer.

So, so far, the star codes I've tried are working!  It must've been a router issue then.

Whew; what a long, arduous route just to learn that new equipment would be the answer.

You are now up-to-date.  Thanks again for all your efforts on my behalf!
Pages: 1 [2]
Jump to:  

Powered by SMF 1.1.11 | SMF © 2006-2009, Simple Machines LLC