Obihai Premium Support

[Smacky]

I cannot find the link to request Obihai Premium Support.  I've attached a screenshot and it is not where they say it should be. I've tried the manual update with no luck on my OBI110.

[SteveInWA]

Just ignore that message; it was triggered by a firmware issue.

Read this post to update your device's firmware manually:  http://www.obitalk.com/forum/index.php?topic=11384.0

[Ransomwr]

so I paid the the ransomware for premium support. My phone is not working. So where do I go for "premium support"?!

[SteveInWA]

so I paid the the ransomware for premium support. My phone is not working. So where do I go for "premium support"?!

How hard could it have been to go to obihai.com and click "Support"?

http://www.obihai.com/request-support

[drgeoff]

so I paid the the ransomware for premium support. My phone is not working. So where do I go for "premium support"?!

In less time than you took to register and then post you could have found http://www.obihai.com/support and the 'Request support' link there.

[LTN1]

so I paid the the ransomware for premium support. My phone is not working. So where do I go for "premium support"?!

How hard could it have been to go to obihai.com and click "Support"?

http://www.obihai.com/request-support

I was about to say the same thing but as I clicked to respond, you and drgeoff already responded.

I am amazed how the "Support" link could be missed at the top of each page--either obihai.com or obitalk.com.

[peppy]

Is premium support good for one incident or a specific number of incidents or limited to a specific number of days, months, or years after receipt of payment?

[drgeoff]

Is premium support good for one incident or a specific number of incidents or limited to a specific number of days, months, or years after receipt of payment?

Save your $10.  In almost all cases, you'll get better support in these forums than from Obihai.