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Author Topic: Error: disabled_client The OAuth client was disabled  (Read 4262 times)
fmcas1
Newbie
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Posts: 8


« on: August 11, 2017, 10:40:07 am »

I have 2 Obi202 and they have both stopped working today. I removed the devices from the accounts and tried to add GV again, but I keep on getting theses messages:   

401. Thatís an error.

Error: disabled_client

The OAuth client was disabled.
Request Details

Thatís all we know.


After upgrading the firmware on both, I thought it would fix the authentication problem, but it did not help. I have tried even logged into GV while I add the GV SIP but I always get this message. Do you guys have any ideas? I've been working on this for 4 hours already but unsuccessful.

Any help is appreciated!

Thanks,
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fmcas1
Newbie
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Posts: 8


« Reply #1 on: August 11, 2017, 10:42:52 am »

By the way both Obi202 have fw 3.1.1 Build 5695EX.
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ChrisRR
Newbie
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Posts: 2


« Reply #2 on: August 11, 2017, 10:53:26 am »

Having the same problem today. I have 2 Obi200 devices, each with different accounts and different GV accounts. Same problem with both of them. Have tried restarting them, defaulting them, removing them from my obitalk account and re-adding them. Still get the same 401 error when trying to add GV to SP1, on both devices. GV must have changed something. They were working fine until I had to unplug them to install a new UPS that came today.
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billkcweb
Newbie
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Posts: 2


« Reply #3 on: August 11, 2017, 10:59:20 am »

Known issue, they're working on it:

http://www.obitalk.com/forum/index.php?topic=12874.msg82630#msg82630
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fmcas1
Newbie
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Posts: 8


« Reply #4 on: August 11, 2017, 10:59:54 am »

I am going crazy here, one of the lines I have is my fax which I use all the time. I wonder if this a regional problem with GV or if they're changing the way to authenticate customers.
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fmcas1
Newbie
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Posts: 8


« Reply #5 on: August 11, 2017, 11:07:54 am »


Thanks for letting us know!!
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Steve.0
Newbie
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Posts: 1


« Reply #6 on: August 11, 2017, 11:08:25 am »

Same problem here. Model 202
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ChrisRR
Newbie
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Posts: 2


« Reply #7 on: August 11, 2017, 11:29:03 am »

Thanks billkcweb for the link. This is apparently a widespread problem.
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fmcas1
Newbie
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Posts: 8


« Reply #8 on: August 11, 2017, 12:01:47 pm »

The problem has been resolved!!!


Good luck to everybody!!
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