Thanks for your response AnnaYaro. I am not sure how to execute the following steps suggested by azrobert, even after your additional comments for other Newbies.
Could you please provide additional instructions on changing the rule associated with X_InboundCallRoute? I sent a service request to Obihai Support for the same issue and they asked about my list of trusted caller numbers. I promptly complied, but they have gone silent since then.
Use OBi Expert and go to:
Voice Services -> SP? Service -> X_InboundCallRoute
The rule should look something like this:
{(+18005551212|+18005551313|+18005551414):aa},{ph}
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