Quote from: madhatter on July 10, 2018, 09:22:11 AM
I have the Google Voice App loaded on my Sprint phone. I have an Obi200 running GV.
When I turn my cell phone off, incoming calls to my GV+Obi200 automatically roll over to my cell phone's Voicemail. I might get 1 or 0 rings at the phone connected to my Obi.
Obviously I have something setup incorrectly on GV. Any ideas? Thanks
The reason this is happening takes more words to explain, than to fix.
When someone calls your Google Voice inbound telephone number, by design, GV will forward that call to all of your linked and enabled forwarding destinations. This includes any 10-digit phone mobile or land line numbers, any OBiTALK devices, any Hangouts clients, and, if you are enrolled in the Google Voice VoIP beta, any web page or Android Google Voice client.
The ring period is approximately 25 seconds. Whichever destination answers first, wins the race and gets the call. Since your Sprint phone is powered off (or unanswered), Sprint is immediately answering the call and taking the message on its own voicemail system.
To avoid this, you need to enable conditional call forwarding on your Sprint phone number. This is a feature supplied by Sprint, not by Google Voice nor by your OBi device.
On your Sprint phone's regular telephone keypad, you need to enter Sprint's two conditional call forwarding commands, followed by your own Google Voice number.
New CCF codes for LTE: *73xxxxxxxxxx to enable no-answer forwarding; *730 to disable it. *74xxxxxxxxxx to enable busy forwarding; *740 to disable it.
So, for example, if your Google Voice number is 123-456-7890, then:
Enter *731234567890 then touch send or call, and wait for the beeps, then hang up. Repeat this procedure, but enter *741234567890.
Now, when a call is forwarded to your Sprint phone, and that number is either busy or unanswered or powered off, Sprint will send the call to your Google Voice voicemail box.