SP never connects, just keeps failing

[dpearceMN]

I have SP1 defined and working with Google Voice. Works fine for incoming and outgoing calls.

I have SP2 defined with Google Voice (different account). It just keeps trying to connect, fails and then trys again only to fail.

I set up a syslog to grab the techie details. I'm hoping someone can tell me what is wrong.

Code Select Expand

2011-09-01 03:33:13 Kernel.Debug 192.168.1.75 TCP:Broken Connection(xmpp) 19 -1
2011-09-01 03:33:13 Kernel.Debug 192.168.1.75 XMPP:State changed from: 14 to:16
2011-09-01 03:33:13 Kernel.Debug 192.168.1.75 GTT:xmpp service down: -998
2011-09-01 03:33:13 Kernel.Debug 192.168.1.75 XMPP:restarting node:500
2011-09-01 03:33:13 Kernel.Debug 192.168.1.75 TC:send Not Handled(xmpp) in state 6, len=16
2011-09-01 03:33:13 Kernel.Debug 192.168.1.75 XMPP:State changed from: 16 to:17
2011-09-01 03:33:13 Kernel.Debug 192.168.1.75 XMPP:State changed from: 17 to:18
2011-09-01 03:33:18 Kernel.Debug 192.168.1.75 XMPP:State changed from: 18 to:1
2011-09-01 03:33:18 Kernel.Debug 192.168.1.75 XMPP:State changed from: 1 to:3
2011-09-01 03:33:18 Kernel.Debug 192.168.1.75 TCP:Connect OK(xmpp)21
2011-09-01 03:33:18 Kernel.Debug 192.168.1.75 XMPP:State changed from: 3 to:4
2011-09-01 03:33:18 Kernel.Debug 192.168.1.75 XMPP:Enable reqto
2011-09-01 03:33:18 Kernel.Debug 192.168.1.75 XMPP_PROC:TLS required!
2011-09-01 03:33:18 Kernel.Debug 192.168.1.75 XMPP:State changed from: 4 to:5
2011-09-01 03:33:19 Kernel.Debug 192.168.1.75 TC:ssl connected
2011-09-01 03:33:19 Kernel.Debug 192.168.1.75 BASESSL:get common name:gmail.com
2011-09-01 03:33:19 Kernel.Debug 192.168.1.75 BASESSL:Server names:gmail.com
2011-09-01 03:33:19 Kernel.Debug 192.168.1.75 XMPP:State changed from: 5 to:6
2011-09-01 03:33:19 Kernel.Debug 192.168.1.75 XMPP:Enable reqto
2011-09-01 03:33:19 Kernel.Debug 192.168.1.75 XMPP:new stream restarted from remote, old state=1
2011-09-01 03:33:19 Kernel.Debug 192.168.1.75 XMPP:State changed from: 6 to:8
2011-09-01 03:33:19 Kernel.Debug 192.168.1.75 XMPP:State changed from: 8 to:9
2011-09-01 03:33:19 Kernel.Debug 192.168.1.75 XMPP:Enable reqto
2011-09-01 03:33:19 Kernel.Debug 192.168.1.75 XMPP:new stream restarted from remote, old state=1
2011-09-01 03:33:19 Kernel.Debug 192.168.1.75 XMPP:State changed from: 9 to:10
2011-09-01 03:33:19 Kernel.Debug 192.168.1.75 XMPP:State changed from: 10 to:11
2011-09-01 03:33:19 Kernel.Debug 192.168.1.75 XMPP:State changed from: 11 to:12
2011-09-01 03:33:19 Kernel.Debug 192.168.1.75 XMPP:State changed from: 12 to:13
2011-09-01 03:33:19 Kernel.Debug 192.168.1.75 XMPP:State changed from: 13 to:14
2011-09-01 03:33:19 Kernel.Debug 192.168.1.75 XMPP:Disable reqto
2011-09-01 03:33:19 Kernel.Debug 192.168.1.75 GTT:xmpp service up
2011-09-01 03:33:19 Kernel.Debug 192.168.1.75 XMPP:Updating peer:xxxxxxxx@gmail.com[android#######] to online
2011-09-01 03:33:19 Kernel.Debug 192.168.1.75 XMPP:Updating peer:xxxxx@xxxxxxxx.com[Scott's #########] to online
2011-09-01 03:33:19 Kernel.Debug 192.168.1.75 XMPP:Updating peer:xxxxxxxx@gmail.com[androidxxxxxxxxx] to online
2011-09-01 03:33:19 Kernel.Debug 192.168.1.75 TCP:Broken Connection(xmpp) 21 -1
2011-09-01 03:33:19 Kernel.Debug 192.168.1.75 XMPP:State changed from: 14 to:16
2011-09-01 03:33:19 Kernel.Debug 192.168.1.75 GTT:xmpp service down: -998
2011-09-01 03:33:19 Kernel.Debug 192.168.1.75 XMPP:restarting node:500


[RonR]

Verify that every setting on Voice Services -> SP2 Service is set to Default except:

Voice Services -> SP2 Service -> AuthUserName : (Google Voice username)
Voice Services -> SP2 Service -> AuthPassword : (Google Voice password)
Voice Services -> SP2 Service -> X_SkipCallScreening : (checked)

Make sure you're using the correct username/password.

[dpearceMN]

Everything was set up using the Obitalk site. The name and password are correct.

I think I may have discovered the problem. Right before

TCP:Broken Connection(xmpp)

it is getting the status updates of my chat partners. I don't use this avenue for chat anymore so I deleted all but about three.

For the past few hours, both SPs have stayed connected. Maybe one of these chat partners had blocked me or something and it was causing the Obihai box some issues.

It has done this before (fixed itself for a few days) and then broken itself again so we will see.

[dpearceMN]

I guess removing that one Google contact was the trick. Wish someone from Obihai had commented on my dump, but I guess I go with what worked.

(2 days and running)

[rude]

I am having the similar issue you described in the post but for my Google talk defined on SP1. Can you please indicate where you deleted the peers that helped you solve the issue?

[dpearceMN]

I deleted a contact I had in my Google account on the Google site. So log into Google (not the Obi) and remove any contacts you are not using. Than maybe delete them all it the problem persists.

[rude]

Well I don't have any contact added to this account since this was created specific ally for my Obi. so do not think this is the issue with me...still getting the sporadic drop outs and the same random error messages..