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OBi200 new setup 8th digit is 0

Started by JohnF, June 22, 2019, 03:09:55 PM

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JohnF

Okay, working through the setup process -echo test fails because when I dial **9 222 222 222 the OBi200 thinks I dialed **9 222 222 202.

The phone tells me the call cannot be made and I hear the bad number and I've confirmed via OBiTalk dashboard error messages as well as see the wrong number in the last dialed number.

Call history - all 0s: To PP1(ob222222202)

With all 1s:    To PP1(ob111111191)

I tried with 3s but the 8th digit is silent.

Brand new device.  I've reset and this did not fix it.
When I first set it up and plugged it in I got solid green power, active ethernet, and no phone led or dial tone.  I went through cables and phone.  After about a half hour of frustration I unplugged the OBi200, plugged it in, and got dial tone.

Can't set up google voice either to see if I can dial out but apparently, via another post today, this could be a weekend thing.

Any ideas on the digit thing?

drgeoff


JohnF