I have a 5 year old 202 that suddenly also shows off line. Timing with a router upgrade is suspect, but nothing else has issues. I am able to access the box with the local IP, but the portal shows grey and offline.
I've assigned a static IP to the OBi, and set the auto provision for OBI and ITSP to "on startup" and rebooted. No change.
I have dial tone, but "no response from service provider" when dialing out.
Checking other OBi202 boxes (at different locations and ISPs) show they are online, so I don't want to give up thinking this is a systemic problem.
Has anyone found resolution? I hate to spring $10 for support, only to be told it's on their end (or a hardware failure of my box).