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Not receiving Caller ID info

Started by Evil4315, August 06, 2020, 07:59:34 AM

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Evil4315

I have an Obi302 connected as a generic SIP device to my FortiVoice PBX.  I can receive inbound calls on the Obi, I can make calls, I can extension dial other handsets.  The only issue I'm currently seeing is Caller ID is not being passed to my handset connected to the Obi.  Prior to putting in the PBX, I had the Obi registered directly with my SIP vendor and caller ID worked.  I receive caller ID information on the PBX, and it sends it to the Obi extension, but it's not making it to the handset so I'm assuming there's a setting that I missed somewhere.  Can anyone point me in the direction of where I should be looking?

EDIT:

I looked in my call log, and I can see the Caller ID information in the Obi call history, so the Obi is definitely receiving it, it's just not sending it to the handset.

drgeoff